At Pinnacle Hearing we pride ourselves on our customer feedback. Here are just some of our testimonials.
My experiences with Pinnacle Hearing have been most positive and pleasant.
It has been most reassuring and comforting for me to realize that I was in the hands of caring , competent and pleasant professionals. It has been a real pleasure to deal with them.
This is a testimonial I think is needed by all those people who are dissatisfied with the lack of effective clinical audiological advice and/or performance of hearing aids sold to them by 'big company' audiologists. Having been thus dissatisfied, I was fortunate to come across Pinnacle Hearing, a clinic for you and your family, small in size but big on personal attention, professional knowledge, ability, equipment, privacy and follow up. Since consulting Pinnacle Hearing I can at last hear very well in all environments
I stress that Pinnacle Hearing did not seek this testimonial and that I voluntarily provide it for use if and as the Principal, Melissa Franks, sees fit.
I am available to back my opinions to anyone who cares to contact me.
I have had a number of hearing consultations and tests over the last 30 years. The problem I have was one I was born with, and until I went to Pinnacle Hearing I had never received a satisfactory or clear explanation as to why I suffered hearing loss and tinnitus. Melissa Franks not only knew exactly what my problem was, she was able to explain it to me in a concise, easy to understand manner. I now know which avenues I can take to ease my problem. I would recommend Pinnacle Hearing to anyone who likes personal, effective, efficient service.
I just wanted to say i really enjoyed todays appointment with Melissa, I dont regret my decision to leave AHS at all, and I am looking forward to receiving my new hearing aids and good mutual business friendship with you.. I really enjoyed the one on one theme of the day... At AHS it felt like I was just one of the crowd where with Melissa she made me feel comfortable and a priority and attended to...
I was referred to Melissa by a friend and can I just say I have been thoroughly impressed with her work as an audiologist. I wasn't using a set of aids I got some time ago and had given up using them, but my friend insisted it was worth seeing another specialist.
He was right.
I'm now regularly using my aids after Melissa reprogrammed them and talked me through some things on how to use them. I would highly recommend her to anyone.